Does WJ9 sell my data to other companies?

Never. WJ9 does not sell your personal data to third parties or advertising companies. Only limited information may be shared with specific parties strictly for payment processing and legal compliance purposes.

Can I request that my personal information be deleted?

Yes, you can. Contact WJ9 Support to submit a data deletion request. However, transaction records and KYC documents may need to be retained for a set period for legal reasons.

Does WJ9 store my payment information?

No. WJ9 does not store your full payment card number or mobile banking PIN. Payment details are used solely for transaction verification and are handled securely by the payment gateway.

Can I still use WJ9 if I disable cookies?

Partially. Disabling essential cookies may affect login and security features. Disabling analytics or marketing cookies will not impact core platform functionality.

How do I file a complaint about the Privacy Policy?

Contact the WJ9 customer support team directly. Email us at support@wj9.pro and we will typically respond within 24 hours.

wj9 | Privacy Policy — How We Protect Your Data

1Introduction & Scope

WJ9 (wj9.pro) is an online gaming and Sports Betting platform. This Privacy Policy explains what information WJ9 collects from its members, why it is collected, and how it is used and kept secure.

By using the WJ9 website or app, you are deemed to have accepted this Privacy Policy. This policy is subject to WJ9's Terms and ConditionsApplicable in conjunction with.

We believe your data belongs to you. WJ9 only collects what is genuinely needed to provide our services — nothing more. This Privacy Policy is written in plain English so users in Bangladesh can easily understand it.

2What Information We Collect

WJ9 collects two types of information — what you provide directly and what is collected automatically.

What You Provide Directly

Full name and date of birth (for age verification)
Mobile Number & Email Address
Payment method details (Mobile Banking / Nagad / Rocket number)
Documents submitted for identity verification
Records of customer support interactions

Automatically Collected Information

Types of Data	Purpose	Retention Period
IP Address	Security Verification & Fraud Prevention	90 Days
Device Information	Platform Optimization	6 Months
Browsing Behavior	Improving User Experience	3 Months
Login Time & Location	Account Security	1 Year
Betting History	Legal Compliance & Dispute Resolution	5 Years

Please note: WJ9 never stores your full payment card number or bank password. Payment details are used solely to verify transactions.

3How Your Information Is Used

WJ9 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is necessary.

For account creation, verification, and management
To process deposits and withdrawals
To prevent fraud and money laundering
To ensure legal and regulatory compliance
To provide customer support services
To maintain platform security and stability
To send promotional offers based on your preferences (only with your consent)
To support responsible gaming monitoring and assistance

Marketing Communications

WJ9 may send you promotional messages, but only with your consent. You can withdraw that consent at any time.

WJ9 never sells your data to advertising companies
Your data will never be used for third-party marketing
No profiling is carried out without your consent

4Data Storage & Location

All data collected by WJ9 is stored on secure servers located in internationally certified data centres with 24-hour security monitoring.

Retention Period

WJ9 does not retain data longer than necessary. Certain information may be kept for a period after account closure due to legal obligations.

Active account data: retained for as long as the account remains active
Transaction records: up to 5 years for legal compliance
KYC Documents: up to 3 years after verification
Support chat records: 1 year
Marketing data: deleted immediately upon withdrawal of consent

Data Deletion Request: You may request that your personal information be deleted. However, certain data may need to be retained for a specified period due to legal obligations.

5Data Sharing Policy

WJ9 does not share your personal information with third parties — the only exceptions are where required by law or essential for platform operations.

When Your Information May Be Shared

Payment processors (Mobile Banking, Nagad, Rocket) — for transaction verification only
Legal Authorities — under court orders or legal obligations
Anti-Fraud Service Provider — for fraud prevention
IT Security Partner — for platform protection

Not shared with advertisers or marketing companies
No data is shared with competing platforms
Not shared for commercial purposes without your consent

Our Promise: WJ9 does not sell your data — and never will. This is a core principle we stand by.

6Cookies & Tracking Technologies

WJ9 uses cookies on its website to improve your browsing experience. Cookies are small text files stored in your browser.

Cookie Types	Purpose	Mandatory
Essential Cookies	Login Sessions & Security	Yes
Functional Cookies	Saving Language & Preferences	No
Analytics Cookies	Site Performance Monitoring	No
Security Cookies	CSRF Protection & Fraud Prevention	Yes

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7Security Measures

WJ9 employs internationally recognised security technologies to protect your data. Our security team monitors the platform around the clock.

256-bit SSL/TLS Encryption — all data is transferred in encrypted form
Two-Factor Authentication Support
Automated suspicious activity detection system
Regular security audits and penetration testing
Payment information is never stored on WJ9 servers
Instant alerts for unusual login activity on your account

Your Responsibilities: Never share your password with anyone. No WJ9 representative will ever ask for your password. If someone does, contact support immediately.

8Your Data Rights

As a WJ9 member, you have full control over your own information. Contact WJ9 Support to exercise any of the rights listed below.

Right to Access Your Data

You have the right to know what information WJ9 holds about you and to receive a copy of it.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

You can request that your data be deleted after your account is closed.

Right to Restrict Processing

You may request that the use of your data be limited to specific purposes.

Right to Data Portability

Export your data in a portable format (CSV/JSON).

Right to Object

You may object to marketing messages or specific types of data processing.

9Protection of Minors' Data

WJ9 does not knowingly collect information from anyone under the age of 18. All WJ9 services are strictly for adults (18+).

Age verification is mandatory at registration
Additional age verification will be carried out in suspicious cases
Any account found to belong to a minor will be closed immediately
Any data collected from a minor will be deleted without delay

If you suspect a minor is using WJ9, please notify our support team immediately.

10Privacy Policy Updates

WJ9 may update this Privacy Policy when necessary. Members will be notified of any significant changes.

The date of the most recent update will be shown at the top of this page
You'll receive email or platform notifications for any significant changes
Continued use of the platform after a new policy takes effect will be considered your acceptance of it

Contact us: For any questions or complaints regarding the Privacy Policy, please contact WJ9 Customer Support. Email us at: [email protected]

WJ9 Privacy Policy

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